Delete your account & data
This page explains how to request deletion of your ReelNest account and the personal data associated with it.
App: ReelNest · Developer: Fenrir-Data
Option 1 In the app
You can delete your account and all associated data directly in the ReelNest app.
- Open the ReelNest app.
- Go to Settings.
- Tap Delete account.
- In the Delete Account & Data dialog, tap Delete to confirm. Your account and associated data are permanently deleted — this cannot be undone.
Have an auto-renewing subscription? Cancel it first in Google Play → Subscriptions so your billing is not left running. Deletion is blocked only while auto-renew is on; an already-cancelled plan does not block it.
Option 2 Contact us
If you can no longer access the app, send us a deletion request by email.
Use the subject line "Account Deletion Request - ReelNest" and include the account or device identifier you used in the app so we can locate it. We may contact you to verify the request before deleting your data.
What gets deleted
When you delete your account, we permanently delete the following:
| Data | Action |
|---|---|
| Account profile & identifiers | Deleted |
| Connected social accounts | Deleted |
| Coin balance, rewards & in-app activity | Deleted |
| Viewing history & app preferences | Deleted |
| Purchase / transaction records | Retained |
Retained data: Purchase and transaction records are kept for the period required by law (e.g. tax, accounting and fraud-prevention obligations), after which they are deleted. These records are no longer linked to your profile once your account is removed.
How long it takes
Deleting from within the app takes effect immediately once you confirm it. Email requests are processed within 30 days. In-app purchases already made are non-refundable and are not reversed by account deletion. After deletion, this action cannot be undone — you would need to create a new account to use ReelNest again.